Toyota Motor Philippines Corporation (TMP), together with its dealer network, geared up for the General Community Quarantine transition with new sets of standard operating procedures and comprehensive precautionary measures tailored with the Department of Health (DoH) and World Health Organization (WHO) protocols.

To guarantee the safety of all customers and employees, they will undergo temperature checking while dealers also perform regular disinfection of the entire facility. Dealers also changed the layout of showrooms and service reception areas while limiting the number of people inside the facility at any given time.

Meanwhile, customers are highly encouraged to set their appointments prior to visiting the dealership to avoid inconvenience. Dealers will only accommodate confirmed service appointments which can be booked through the recently launched digital tool, MyToyota PH (

On the other hand, Toyota Financial Services Philippines has extended payment terms for their customers. Expiring insurance policies under Toyota Insure and warranty coverage for Toyota vehicles are likewise extended until after the ECQ is lifted.

Toyota vehicles scheduled for Periodic Maintenance Services are also given a grace period after the quarantine is lifted.

“While we are facing challenging times, this also presents an opportunity to come back better and stronger, to review our current processes and find improvements, to constantly provide ever better products and services, and to make our team members’, customers’, and partners’ lives safer and more convenient.” says TMP President Mr. Atsuhiro Okamoto, “The new normal will take a while to get used to but together we can overcome this. Stay home, stay safe, and please observe precautionary measures if you need to go out. We are working hard to prepare our dealerships and ensuring that everyone will be safe upon their visit. We look forward to serving our valued customers again. See you in our dealerships!”

To date, the following Toyota dealer outlets located in areas under General Community Quarantine have resumed operations:


  • Toyota La Union
  • Toyota Isabela
  • Toyota Tuguegarao
  • Toyota Calapan
  • Toyota Puerto Princesa
  • Toyota Camarines Sur


  • Toyota Roxas
  • Toyota Negros Occidental
  • Toyota Tagbilaran
  • Toyota Tacloban
  • Toyota Calbayog
  • Toyota Dumaguete
  • Toyota Aklan


  • Toyota Cagayan De Oro
  • Toyota Iligan
  • Toyota Valencia
  • Toyota General Santos
  • Toyota Kidapawan
  • Toyota Butuan

For the latest Toyota Motor Philippines news and updates visit or check out their official social media pages at ToyotaMotorPhilippines (Facebook and Instagram), and @ToyotaMotorPH (Twitter).